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Frequently Asked Questions

How do I buy products from Doric Cake Crafts?

Doric Cake Crafts supply trade customers only, if you operate a business you can request for an account to be opened. Request New Trade Account If you are not a business please complete our Stockists form and we will email you details of your nearest Doric Cake Crafts stockists. 

 

How do I open a credit account?


We require 3 Pro Forma orders to be placed before a credit account can be opened. If you would like to apply for a credit account we require 2 credit references from you, we will inform you by e-mail if your request has been successful within 48 hours.



When will I receive my order?


In stock items will be delivered within 5 working days. If we can do better than this then we will.

Alternatively you can request a specific delivery date.

We will contact you to advise you of stock availability so that you can choose for available stock to be split and sent as priority.

Please let us know if you need any items urgently and we will do our best to send these to you.

Why am I unable to open an account with Doric Cake Crafts?


You will be unable to open an account if you are not a business, in which case you can review our stocksts section for details and where to buy.

There may be other instances where we may not be able to deal with businesses, but these situations will be at the discretion of the Doric Cake Crafts team.

 

I haven't got a business, where can I get Doric Cake Craft products from?

We have put together a list of stockists, complete our Stockists Form and we will email you your nearest stockists. 

 

I am a manufacturer with a great new product, would Doric Cake Crafts be interested in acting as my distributor?

We are always interested in seeing any new products that we can bring to market. We can help smaller manufacturers with packaging and product development and market products to reach a wider audience. 

 

 

 

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Free Delivery

UK orders of over £150 in value are delivered free of charge.
International orders will incur differing charges, these will be confirmed to you when your order has been picked and weighed. We are currently working on a system to give you this information ahead of placing orders.

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